web analytics
Aug 062018

Since early July, the FamilySearch affiliate library images have not been accessible on any of the computers in the National Library’s Reading Room. The Reading Room is on level 1 the area which has the Library’s family history resources. You can still access other subscription sites Ancestry, Findmypast, The Genealogist, MyHeritage etc the National Library has, just not FamilySearch.

This problem is a result of FamilySearch no longer supporting the outdated browser (Internet Explorer) that these computers use to access the internet.  It is unlikely to be resolved for some time. We will inform everyone when the situation changes.

HOWEVER, you can still access the FamilySearch affiliate library’s images by bringing in a laptop or tablet (one that has a reasonably up-to-date browser) and connecting through the National Library’s free Wi-Fi network. Some Browsers that can be used successfully are Edge, Chrome, Safari and Firefox. There may be others.

You’ll be able to download images to your laptop. You won’t usually be able to download to an iPad, but you might be able to download to another brand of tablet (android).

Our FamilySearch Service volunteers are available to assist you, as our desk’s computer uses a browser that can access the images. Unfortunately you won’t be able to use our computer yourself. But we can still help you access the images on your own device – and we can email images to you if your device can’t download and you can supply us with the film number and image number.

  1. When bringing your laptop or tablet, please make sure it is up to date and your antivirus protection also.
  2. Bring your device’s power cable, in case your battery has a short life. There are plenty of power points around the Reading Room.
  3. It’s been found some iPads are unable to view the images. But give it a try – yours may be okay.

Jenny Martin and Christine Williams                                                                                                                                                                     FamilySearch Service at the National Library. Wellington

 6 August 2018  Posted by at 6:11 pm Uncategorized No Responses »
Jul 022018

The Paraparaumu Library is undergoing a facelift (new carpets) and the area which includes the APFHC is due to be re-carpeted between Wednesday afternoon (4th July) and Friday afternoon (6th July).

If you are planning on coming in to do some research later this week, you’ll have to hold off until Saturday.

 2 July 2018  Posted by at 6:05 pm Uncategorized No Responses »
May 162018

If you think you have missed out on our May newsletter, please check your spam / junk email folders.

One member has reported that the May newsletter email showed up with this warning on it:

I have no idea why but my best guess is that Spark is upset about the number of links in the newsletter – ie the helpful things that get you to the resources we are sharing with you!

I’d be curious how many people receive such a warning, just reply to the newsletter email if you received such a warning.

Please don’t mark our newsletter as spam or junk, and if it does end up in your spam or junk folders, please mark it as NOT Spam.

Remember that you can change your newsletter delivery preference from an attachment, to a notification that it has been posted on our website by logging into your account and changing the delivery  preference on your profile.


 16 May 2018  Posted by at 9:32 pm Uncategorized  1 Response »